Overview

This Privacy Policy describes how AAVANTO TECHNOLOGY and its affiliates (collectively "AAVANTO TECHNOLOGY", "we", "our", "us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.aavanto.com/ (referred to as "Platform").

By visiting this Platform, you agree to the terms and conditions of this Privacy Policy, the Terms of Use, and applicable laws.

Important: If you do not agree with this Privacy Policy, please refrain from using this Platform.

Collection of Data

We collect your personal data when you use our Platform, services, or interact with us. This information helps us provide you with better services and personalized experiences.

Types of Data We Collect:

Personal Information: Full name, date of birth, gender, nationality, current address, city, state, country, pincode
Contact Details: Primary email address, mobile phone number (verified via OTP), alternate email, WhatsApp number
Travel Documents: Passport number and expiry date (collected to facilitate university applications and visa processing)
Academic Background: 10th and 12th grade board, school name, year of passing, and percentage; undergraduate and postgraduate degree, university, year, CGPA; work experience details; backlogs (if any)
Standardised Test Scores: English proficiency test results (IELTS, TOEFL, PTE, Duolingo) including section scores, test dates, and expiry dates; aptitude test results (GRE, GMAT, SAT) including section-wise scores
Study Preferences: Target degree level, preferred intake year and semester, target countries, preferred programs/fields, annual budget, scholarship and education loan requirements, accommodation preferences
Application Data: University and program shortlists, submitted applications, application status and counsellor notes
Uploaded Documents: Marksheets, transcripts, passport copies, test scorecards, Statement of Purpose, CV, Letters of Recommendation, and financial documents
Usage Data: IP address, browser type, device information, pages visited, session activity

Cross-Platform Data Synchronisation

Your student profile data is stored in a single, unified database (Firebase Firestore) and is accessible across all Aavanto platforms — including the Aavanto web dashboard and the Aavanto mobile application (iOS and Android). Data entered on one platform is automatically available on the other. This synchronisation is essential to provide a seamless, consistent experience and to eliminate the need to re-enter information.

Note: You may choose not to provide certain information, but this may limit your access to some services on our Platform. Most profile fields are set once and remain unchanged to ensure consistency across your applications.

Usage of Data

We use your personal data for various legitimate purposes to provide and improve our services:

Service Delivery

To provide the services you request, process applications, and fulfill transactions

Customer Support

To enhance customer experience, resolve disputes, and provide assistance

Business Operations

To assist business partners, logistics, and service providers

Security & Fraud Prevention

To prevent fraud, unauthorized access, and protect your account

Your data may also be used for marketing purposes, including promotional communications. You have the option to opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Sharing of Data

We may share your personal data in the following circumstances:

1Group Entities & Affiliates

Within our group entities and affiliated companies for business operations and service delivery

2Universities & Educational Institutions

When you submit an application through our Platform, your student profile — including personal information, academic records, test scores, and study preferences — is shared with the universities and programs you have selected for the purpose of processing your admission application. You will be asked to provide explicit consent before any such submission.

3Trusted Third-Party Partners

With service providers for payment processing, communication (email/SMS), analytics, cloud storage (Firebase/Google Cloud), and other essential services that enable the operation of our Platform

4Legal & Compliance

With government or law enforcement agencies when required by law or to protect our legal rights

Note: We ensure that all third parties who receive your data are obligated to protect it and use it only for the purposes we specify. We do not sell your personal data to any third party for marketing or commercial purposes.

Security Precautions

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Encryption

SSL/TLS encryption for data transmission

Secure Storage

Protected databases with access controls

Monitoring

Regular security audits and monitoring

Important Security Notice:

While we strive to ensure security, internet transmissions are not completely secure. Users are responsible for securing their login credentials and should not share passwords with anyone.

Data Deletion & Retention

You have control over your data and can request deletion or retention based on your preferences.

Account Deletion:

You may delete your account through the Platform settings, which will remove all associated information from our active databases.

Data Retention Exceptions:

•Fraud Prevention: To protect against fraudulent activities
•Legal Obligations: To comply with legal and regulatory requirements
•Research & Analytics: In anonymized form for statistical analysis and service improvement

Your Rights

You have several rights regarding your personal data:

Right to Access

View and access your personal data stored on our Platform

Right to Rectify

Update and correct inaccurate or incomplete information

Right to Delete

Request deletion of your personal data from our systems

Right to Withdraw Consent

Withdraw consent for data processing at any time

You can exercise these rights directly on the Platform through your account settings, or by contacting us using the details provided below.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

What happens when we update this policy?

Significant changes will be communicated as required by applicable laws
The "Last Updated" date at the top will be revised
Continued use of the Platform constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Privacy Policy

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